Blog | Beyond Your Side Hustle

How To Prevent Being Discouraged

Question from Hustleburg’s Episode 2, Answering Listener Questions: How can the solopreneur who is trying to keep up with their 9-5 while also starting their side hustle keep from getting discouraged? How did you do it?

Once you’ve decided that you’re ready to ditch your 9-5 and embark on your entrepreneur journey, you need to keep giving 100% at work, but limit it to only 100%. You can’t give your day job free space in your head outside of the time you gave at the office. Outside the office, that space is for you and your dreams.

The Question, “Why?”

Then, think about why your side hustle is your passion. Why is this “it?” You’ll notice in the interviews on the Hustleburg podcast that I start each of them with “Why?” That’s because I want to know what drives the guest. When I consult with a potential client, I ask it as well. Repeatedly. It’s likely maddening in the moment, because they feel like they are answering an inquisitive 5-year-old who only has one question in his toolbox. In interviews and consultations, I have to know.

More importantly, YOU need to know what drives you, why you’re passionate about it, and you need to share that with yourself and others. Everything becomes about the mission of what you do. Why? Why? Why? It usually takes the third or fourth Why to truly understand your underlying meaning in doing this. This is your vision of the dream you have for yourself.

Make Your Vision Your Mission

When you make that vision the focus of everything that you do it makes all of your business decisions, it makes all of your conversations, all of the things that you do regarding your side hustle and eventually your business, about your why. When you can serve your why you’re not likely to get discouraged, because you have made that vision a mission. You’re not likely to get burned out, because you have a purpose.

Focus on Your Mission

You will always be focused on the real reason why you’re doing it. That’s how I did it. I started with asking why I needed to get rid of the nine to five so that I could help other people do exactly the same.

This listener question was a part of Hustleburg’s second episode. If you have a question you’d like to have answered, please join the community here.

The Single Most Important Platform

Question from Hustleburg’s Episode 4, Answering Listener Questions: What is the single most important social platform to get your content out as a side hustler and beyond? Or does it vary from business to business?

I’m glad you hedged your question, because I look at this two ways.

Single Most Important Social Media Platform

The single most important platform is where everyone already is. Right now, in 2020, that’s Facebook. At the end of 2019, they reported 2.5 BILLION monthly active users. As such, it’s simply too large to ignore, and people expect that no matter what business you’re in, that you at least have a Facebook page with some basic information.

Your Customers Are Already There

The reason that people expect this is because that’s someplace where they already are and they can find out something about you. Even if you don’t have a website, people expect that you have a business page on Facebook. We aren’t talking about your Facebook profile, we’re talking about a Facebook business page. You don’t want to confuse the two. A profile is where you share the photos of your children with their grandparents, but a page is about your business activity. Separating them keeps your personal life personal and your business life business.

Great Tools to Advertise

Also, Facebook is going to be a great way to jump into advertising as a part of your digital strategy on social media. Facebook offers so much data on their users to advertisers, so that you can hyper-target your demographics and psychographics. This allows you to spend your advertising dollars only going after your ideal customer. Their tool allows you to really focus on specific zip codes, specific age groups, and specific interests. When you really know your customers and your potential customers, they provide an awesome opportunity to utilize. These tools within Facebook further their position as the single most important platform in 2020. Keep in mind that some advice in the digital marketing space doesn’t age well, because of how rapidly things change so I’ll likely revise this in the future.

Also, Consider This…

Current popularity does not always forever popularity, so the above is not to say that it’s going to be the most popular social platform going forward. Remember Myspace? Or Friendster before that? Neither of those stuck around, as they were surpassed by something that was more interesting or more social. We wanted something different, found it, and platforms either evolve with us or go away.

The other way to look at this question is to consider other platforms as well, because marketing is all about telling the stories. Most importantly, it’s about telling YOUR story, and how will you best tell that story. For example, if you do something that’s very visual, has a very compelling visual element, or is very complicated to share with words, you’re definitely going to want an almost exclusively visual platform.

Finally, you also need to make sure that you choose a platform that you’re comfortable with using. That does not mean, however, that you can just not use a platform because you’re not comfortable. You should learn how to use it. You do that by watching what successful users of that platform do, by interacting with them and your potential customers, and by using the greatest information resource in the history of mankind.

This listener question was a part of Hustleburg’s fourth episode. If you have a question you’d like to have answered, please join the community here.

You can subscribe to Hustleburg on your preferred player here.

Top Podcasts for the Budding Entrepreneur

It may seem like self-development in business and entrepreneurship means a lot of reading, but there is a world of podcasts that we consume. Here are our recommendations of the top podcasts for the budding entrepreneur:

Akimbo: A Podcast by Seth Godin

On Tuesday mornings, we’re probably looking most forward to Akimbo: A Podcast by Seth Godin it gives you a marketer’s view of how we can act to change the culture. We’re not just talking about the culture at large, but the culture specifically around what we do, the culture around the people that we serve, and the community that we are. Every week, when Akimbo comes out, it is it definitely goes to the top of the queue. There is just something amazing about how Seth Godin can look at something and talk about it in an engaging way.

EntreLeadership Podcast

The EntreLeadership podcast offers you some of the top minds in business. Formerly hosted by Ken Coleman, and now hosted by Alex Judd, it’s primarily an interview podcast based around the leadership philosophy that Dave Ramsey used to build his entire business network. That philosophy governs all of the things that Ramsey Solutions does, and they do a fantastic job providing some amazing resources for small business leaders. In addition to the podcast, they’ve built a community that serves small businesses, often giving away excellent resources completely for free to podcast listeners. This podcast publishes weekly on Mondays, which makes for a great start to the week.

HBR IdeaCast

The Harvard Business Review’s IdeaCast publishes on Tuesdays and offers listeners an opportunity to hear about emerging trends in business. The really cool part about the IdeaCast is that you get to experience the best interviews from each of their magazine’s issues in full when listening, rather than what they’ve pared down for the article they sought to publish in that month’s issue. The full-fledged interview, between one of the two hosts, both senior editors for Harvard Business Review, and the business or thought leader, provides you with a lot of data and findings surrounding what’s happening in business today. It’s terrific to hear from the study researchers and professors about the things that they’ve learned and share.

The John Maxwell Leadership Podcast

John Maxwell has written many books on the subject of leadership, and it’s amazing that none of them made the top books article, but we wanted to keep things solely focused on small business. The John Maxwell Leadership Podcast gives you lessons, insights, and candid conversations about how to be a leader. When your business grows beyond “solopreneur” status, you’re going to need to be able to lead your team. The podcast takes a deeper dive into the lessons he’s written about and Mark Cole, Jason Brooks, and John himself discuss how you can bring those ideas to work in your own life. Regular episodes publish on Wednesday, and the occasional “candid conversations” usually appear in their feed on Fridays.

The GaryVee Audio Experience

This daily podcast is the absolute holy grail of marketing knowledge. You’ll hear me frequently talk about looking for attention, and this is where that idea came from. The GaryVee Audio Experience is a daily dose of drinking from the fire hose of marketing. At first, I didn’t like Gary Vaynerchuk. His larger than life personality and style turned me off, but I listened beyond that first impression. As part of panels, on other podcasts and as part of other programs, the fact that he really understands what we’re all looking for in business, and that is the attention for our brand. We’re looking for the attention necessary to sell what we sell and to do what we do. The audio experience is a variety of different ways for you to consume that, whether it’s a keynote and Q&A that he has given, an interview that he’s done for radio or television and had the audio stripped, or his sage advice in conversations with celebrities and up-and-comers, it is an awesome documenting of the process. In it, you get to see an aspect of what he does in a way that is is very useful and very educational for every businessperson.

Would you rather read? Check out this article detailing our favorite books for budding entrepreneurs.

As we’ve shared on Hustleburg, we love Castbox as a podcast listening app, and the image above is a screenshot of my favorite podcasts in that app.

Top Books for the Budding Entrepreneur

We’re frequently asked, “What are some of the top books for the budding entrepreneur?” As such, here are our recommendations for someone ready to go beyond their hustle:

Start With Why b y Simon Sinek

We highly recommend beginning with Simon Sinek’s Start With Why, and we say that you should read that before anything else in the business management or leadership space. Being able to answer the “Why?” question makes so many of your decisions and helps you to define the actions that you will take. This book really lays out the case for how important that question really is.

As you’ve heard in every Hustleburg interview, I ask why someone does what they do. It’s an imperative question that will define your purpose, mission, and ultimately your business.

Building a Story Brand b y Donald Miller

The next thing that we recommend you read would be Donald Miller’s Building a Story Brand. It’s very much a must-read early on in your entrepreneurial journey, because it details how you tell the story of who you are what you do and how you’ll help your customer. When coupled with Start With Why, you see how to align your words with your mission and vision when you talk about your business and why you do it. Also, as you hang around us more this will make a lot more sense, but it also details why you should be the Genie, rather than Aladdin.

How to Win Friends and Influence People by Dale Carnegie

This book is one that everyone should read, but ESPECIALLY budding entrepreneurs, because a lot of people actually do need to heed the advice within. Dale Carnegie’s How to Win Friends and Influence People should definitely be read early on in the entrepreneurial journey. The book provides a literal guide for interacting with others and you would be surprised how many people fail at that despite having been in business for years. Even those seen as successful really do not do a good job of interacting with others.

The Power of Moments b y Chip & Dan Heath

While these are in no particular order of importance, Chip and Dan Heath’s The Power of Moments should probably be read earlier than others. This is especially the case for entrepreneurs in the service industry or with heavy and direct customer contact.

This book offers insight into some of the most powerful inspiration for creating an amazing experience for those you serve. We frequently say that marketing may get people in the door, but delighting them will keep them coming back. What you do and how you do it is essentially re-marketing your brand to your existing customers. Delighting them when they interact with you is essentially an extension of your marketing program, and it keeps them coming back and evangelizing about what you do and how you delighted them.

Good to Great by Jim Collins

This classic business study book definitely has to be on every entrepreneur’s reading list. In Good to Great, Jim Collins and his team share the stories and data about some of the best companies in history and how they became great. It even compares how they became great over peers of the time, how they became great over their competitors, and it ties together a lot of the takeaways from the other books on this list.

Listen to this list (and to hear the top podcasts for a budding entrepreneur) as part of the Hustleburg podcast by clicking here.

If you clicked any of the Amazon links for the books listed above, you likely saw they were AmazonSmile links for charity. We love Survivor’s Rupert Boneham and all he does for his community with Rupert’s Kids.

Are You Making Time To Listen and Respond?

“Yep”

“Uh huh”

“Wow. Really?”

You’ve said those things when you’re trapped in a conversation with someone who only talks about themselves and their interests, right? You never get a chance to offer a real response, adding the things above when they pause to breathe. You really are trapped in that conversation, but you aren’t sure if they would even notice if you left, no matter how rudely you made your exit.

Listening to What They Need

Remember when we talked about the guy who sold refrigerators at the party like a psycho? We discussed the need to listen in order not to be “that guy.” Real listening. Actual, active listening. Not what we do most of the time, which is to be so busy thinking about what we will say next that we don’t actually hear what was said to us.

On social, that means consuming a lot of content by those in our community. It results in reading, listening, and watching what those who follow you, and your competitors, share. You have to know them, their likes, and their dislikes, to fully engage with them and include them in the community you build.

This consumption isn’t just of the posts they create though. You also need to read the comments and replies they make as well. There is even more truth about who they are and how they feel in the reactions they have to what others create.

Your effort can’t stop here though. You are posting to your accounts, reading/watching/listening to the people who matter to you and your brand, and then there’s the most important piece of advice for engaging your community.

Respond With Care and Thought

You have to respond to them thoughtfully. You have to comment, reply, or react to their content in a relevant way that shows that you’re listening and that you care. The easiest way to do this is to be grateful, both inside and out, about every interaction you have online. When you respond to every comment, even if it’s just with a simple “thank you,” you build your relationship with that person. When you go beyond that thanks with a heartfelt, honest reply, you are building a lifelong relationship, instead of a transactional one with that person.

Early in your digital marketing journey, it’s easy to broadcast what you want to say and say that you’re too busy for anything else. This is actually the best time to build the habit of listening actively and responding thoughtfully. When you make it part of your routine early on, it will remain a part of your routine throughout the rest of your digital life. It will follow you from platform to platform, no matter which one gets the attention you crave and allows you to interact best with the community you serve. Take advantage of the early days by making this a part of your activities online.

Are You Too Focused on “Positive” Feedback Online?

All for the ‘Gram!

(The video below is NSFW/K due to language)

If you watched the video above or listened to Arizona Zervas’ “Roxanne,” you heard at the very beginning that he does things only for Instagram, because of who loves “the ‘Gram.”

Arizona is not alone. There are countless social media users who post strictly for the positive affirmation they receive in response to the things they post. There are some fitness gurus that post selfies to show off their best physical assets, knowing that the “after” means more likes on an image than the process that led there. Others will post cute photos of their children and pets to receive the good feelings that come with the likes.

When they post other types of content on their accounts, the internet “love” just doesn’t arrive in the same way. Their followers take notice of the less popular posts and don’t interact, yet jump on the bandwagon when a post appears to be doing well.

“Likes” Are Seductive

As a content creator, the pull of positive “feedback” is strong. It FEELS good to have your community giving you a like. Here’s why you don’t want the like for the rush it gives you:

The real feelings of your audience lie in what they have to say in the comments. It’s easy to tap, while it takes more effort to form a real thought and share it with you.
Social media is about being social, and a like isn’t as social as the conversation your post should generate. You should want to start those conversations about you and your brand, as you’ll truly engage the raving fans in your community.
You are more likely to fall into the trap of posting for the “likes,” rather than sharing your real, authentic self and brand. You become a slave to those likes, posting puppies or showing skin, rather than sharing what you actually want to say.

This is an opportunity for you to stand out from what everyone else does. It’s your chance to zig when they zag. You can use that differing approach to find your tribe, aka the people who really understand and relate to you.

Find Your Tribe & Engage

When you find and engage your tribe, your raving fans, or whatever you want to call the community who actually supports you, their attention is more valuable than those outside it. We seek that attention, remember?

The community you build is filled with the people who support you. Their love for what you do and the value you add to their lives will attract more people like them to you. Seth Godin calls this the smallest viable audience, and they will be an extension of you… An evangelist of your brand. Doesn’t that sound more valuable than a bunch of likes on a post?

Straight to Marriage?

Take a moment to imagine that you just meet someone for the first time. Would you ask a girl (or a guy) to marry you right away? Without so much as a conversation? Or getting to know one another? That sounds a bit silly, doesn’t it?

Of course, it does!

First Meeting

When you first meet with the intent of seeking a relationship, you are focused on listening to have enough information to ask him or her to join you for coffee or drinks. At drinks, you get to know him or her better by listening to what he or she is comfortable sharing and learning about her. That date gives you an idea of whether or not you will move on to dinner, a concert, or a hike for a second date. The whole point of the first date is to figure out if there will be a second. You spend your time together on that second date learning and thinking about how compatible you might be.

Are you compatible? That second date might lead to a third and so on.

When you post content online that goes straight for a sale, without an introduction, getting to know your community, or building a relationship, you are basically doing the same thing as proposing at your first meeting. While the internet is an amazing thing, it can’t build trust or help solve the problems of your customers without creating a relationship. Without context or having done anything to foster a relationship, how can you be ready to ask already?

So much content online cuts out listening, learning, and context, zooming past a first conversation, let alone a first date, straight to marriage. If you attended a party where someone stood alone at a party, shouting, “Come buy a refrigerator from me!” over and over at the partygoers socializing and interacting like normal people, would you think about buying a fridge from him or her?

Here’s how to avoid being “that guy” at the party that is the internet:

Dating

First, you listen. You listen to the customers you want to “date.” They will tell you what they need and the problems they struggle with, giving you a glimpse at how you can guide them to the solution, even if it isn’t a solution you primarily offer.

They will also let you know if and how you can even help. If you can offer something in response that’s valuable due to your expertise, even if their needs and the problems they face aren’t primarily the ones you help solve, you can show your eagerness to help. If the problems they face or their needs they have don’t line up with your expertise yet, you know to wait for a better time, because they just aren’t ready for “the relationship” with you.

Listening is imperative early on, and you can’t do it if you’re too busy talking.

Next, when you can offer something of value, you need to respond in context to what they’ve told you they need. It does neither of you any good to respond to what they’ve said with something that doesn’t address their needs or the problems they face.

Responding to someone who needs something other than what you offer with repeated broadcasts of your generic message to buy from you does neither of you any good. They will simply walk away, and you’ve lost their attention because talking to you is like talking to a recording of what you want from them.

Finally, your conversation is about adding value to their lives. When you add value, you have their attention. You’re building your brand, and you need them committed for the long-term, not just some short-term sales goal. When you build for brand, you will be the culmination of the value you’ve added to their lives. When you chase the short-term, you’re only as good as the last time you hit your sales goal.

Marriage, Not a Hook-Up

By looking beyond the short-term at a single sale (that you weren’t likely to get anyway) and building a reputation of adding value to those you interact with, you’ll build a long-lasting relationship. That relationship will be centered on your reputation as someone helpful, and who adds value.

Doesn’t that sound like someone you’d like to buy from?

There’s No Such Thing As Too Much Content

Believe it or not, there is no such thing as too much content in an age where server space gets cheaper by the nanosecond. You simply CANNOT post too much.

Today, there are no longer only three TV networks, a handful of local radio stations, or hundreds of gatekeepers like talent agents and managers preventing you from being “overexposed.” Instead, there is a constant barrage of apps on our phones, on-demand video and audio streaming for every possible genre and niche, and a new advertising medium every minute vying for your attention.

It’s Not Too Much

When you’re really putting out content, an amount you think is way too much, your most passionate supporter (probably Mom) can’t keep up with everything happening in your business’s social media life. Your marketing efforts should be aimed to seek attention from those most likely to patron your business, by posting as much and as frequently as possible.

Here come the caveats!

You can’t post just anything to “create” content. Junk is still junk, and your audience, current and future, will leave if they aren’t finding value. With their departure goes their attention.
You can’t go too far “outside your lane.” Your community expects you to stick to areas you’re the expert in. That’s why you are sharing, and that’s why they are paying attention. When you spend too much time outside your expertise, there goes their attention.
You can’t be anyone else. You aren’t as funny as Ellen DeGeneres or Aziz Ansari, so don’t try to be a stand-up comedian. You don’t act as well as Meryl Streep or Bradley Cooper, so don’t act as if you are. Be you.

Your content needs to stay relevant to your brand, important to the community you serve, and authentically “you.” If it isn’t, the attention you crave for your brand will disappear.

Don’t Chase an Algorithm, Add Value

Don’t worry about the mythology of the algorithm controlling who sees what you post. You won’t figure out the algorithm of each platform you use, and if you do, it’ll change. You may have a good idea of which pieces of content will resonate with your community, but you will frequently be surprised by what does and doesn’t “go viral.”

Social media is the ultimate meritocracy. The platforms need traffic to keep advertisers happy and spending money on those ads. If your content is good, they will keep showing it to keep the attention on their app or their site. If your posts aren’t being seen, it’s because your content stinks.

Yeah, I said it. Your. Content. Stinks.

It stinks to the community-at-large, because they aren’t engaging with it. No matter what happens with the magic of the algorithm, good content continues to win. Good content keeps being shared. Good content keeps attention on that app or site.

Think about it. What happens when you go through your feed? If you aren’t getting content worth your time, you keep scrolling. If you continue not to get value, you’ll eventually go away. Thus, for their own survival, the platforms have to show the good stuff.

Now that you know that there is no such thing as “too much,” when are YOU going to start putting out all the content that will add value to your community?

Market Your Business The Way Jalen Hurts Plays

Sticking to your content and social media marketing strategy, even when you don’t see immediate results, leads you to build an authentic, caring, and long-lasting community.

Over the weekend, college football saw an awesome and unlikely comeback where the University of Oklahoma, led by Jalen Hurts at quarterback, overcame a 25-point deficit to defeat undefeated Baylor University, 34-31.

The outcome for the Oklahoma Sooners, on the road against a conference foe with something to prove, reminded me of how it feels when you embark on the challenge of marketing a new venture online. Their response to stay in the game, keep working their gameplan, and make the adjustments necessary to overcome a situation that would paralyze many other teams looks like what many side hustlers who use internet marketing to build their business face.

At the beginning of your internet marketing journey, you’re starting from scratch. You have no content and no community, the two things you need to be effective in marketing your business or venture. In addition to starting at zero, you see your industry peers, prolific marketers, and the latest internet-famous meme zooming ahead with their established brand and content. It can be discouraging to see them share their successes, their engagement online increase, and the results from their past efforts as you create the “starter” content in the pre-launch days and early in your marketing calendar.

Build Your Community

As you build your community and add to your initial content, you don’t feel glamorous because you don’t even get the satisfaction of seeing small wins or momentum. Like in Saturday’s game, the competition seems to be unstoppable and out of reach, going up by 25. Everything they do is golden, while you dwell in the inertia of the pre-launch activities.

Those early weeks and months feel like an eternity as you don’t see visible progress in the metrics of contacts added to your CRM, follower counts, or engagement online. Content and social media marketing isn’t something to expect an immediate gain from or to be an instant answer for your business. It should be a part of building the community that supports it, and communities take time and care to build to reach the sustainable and engaging direct access to what your customers think about you.

In business, we don’t play a finite game with a singular opponent, but our lives are filled with wins, losses, and the payoff of success. Sticking to your content and social media marketing strategy, even when you don’t see immediate results, leads you to build an authentic, caring, and long-lasting community. That community will be there to support you and to keep you in business long after you’ve hit “Enter.”

Hard Work and Resolve

As those who watched Saturday’s game witnessed, when hard work and resolve to stick to the plan meet, momentum builds. As it does, you see results in the “little things,” and eventually, you prevail.

Even when you feel like you’re down 28-3 as Oklahoma was early in the game, they persisted. As should you.

Why Aren’t You Using the Internet to Market Your Business?

Television? Radio? Billboards? Those are so yesterday. You can’t even measure their effect directly, so how would you even know if they are working? Why would you continue to pump money into the unknown abyss of their ineffectiveness?

Do you watch TV commercials? Or are you watching the content available to you via Netflix, Amazon Prime Video, Hulu, Disney+, etc? Even if you are watching television live as it airs, aren’t you picking up your phone, iPad, or laptop to monopolize your attention until the show comes back?

Do you listen to the radio in the car? I can’t remember the last time I drove without having a podcast, streaming music, or an audio-book playing. I couldn’t even tell you a single local radio station for the last two major metro areas I’ve lived.

Billboards require capturing attention to be effective. The next time you’re driving, take a look at the cars you pass on the road and those that pass you. The passengers nearly all hold the familiar pose. Head down, eyes locked on the screen in front of them. The kids are watching Frozen in the backseat for the 116th time, and the driver HOPEFULLY has his or her eyes on the road and isn’t engaged reading something on their phones or responding to their latest text. Who’s going to see your billboard?

Get Their Attention

Digital marketing, on the other hand… It’s 2019, and everyone, including your parents or grandparents, uses the internet in some capacity. The key here is understanding how to harness the power of it.

You have the ability to truly examine the return on investment for each ad you run, down to a granular level to examine your geographic, demographic, and psychographic impact. While your organic content for many platforms is somewhat “spray and pray” in regard to how it’s displayed, your paid advertising is very specific, down to a microscopic level.

That doesn’t mean you shouldn’t use the platforms outside of advertising, however. Your efforts there should be engaging and listening in nature. You have a FREE focus group that will freely tell you about your business. They will tell you what they love, so you can keep delivering in those areas, and they will tell you what they hate, so you can shore up a deficiency and invite them back to show them you care enough to fix it.