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Hustleburg Episode 37 – Interview with St. PetersBARK!’s Krista Schmidt

“You Are What You Eat… For Our Pets as Well”

With so many options for feeding our pets, enriching their lives with a quality food that can promote good health, Krista Schmidt seeks to share natural pet foods with the pet community of Saint Petersburg. She created St. PetersBARK!, a pet market offering a full-scale selection of healthy dog and cat provisions paired with incredible customer service. Today, the pet market is packed with hand-selected natural food (whether raw, kibble, canned, or freeze-dried), treats from local vendors, and pet accessories. 

In this episode of Hustleburg, you’ll hear how Krista went “city shopping” in Florida to find the best place to start her business. Saint Petersburg’s small business-friendly environment and vibrant pet community drew her, and she launched St. PetersBARK! in 2015 after a year of making all-natural dog treats in her home. 

Passion for the health of our pets also includes hosting a low-cost veterinary clinic, nail trims, and non-anesthetic dental cleanings on a regular basis. 

Passion for their customers includes an annual BARK!toberfest Customer Appreciation Event, expanded to be three days in 2020 to ensure a COVID-safer experience, October 9-11. This Facebook event offers even more information about this year’s event.

Feed Your Pets Well

Connect with St. PetersBARK! to ensure you serve your pets the best foods to help with a long and loving life:

Website
Shop Their Online Store
Facebook
Instagram
YouTube
727-217-5366

Hear Krista Schmidt from St. PetersBARK! on Hustleburg

Get Engagement Training in Your Inbox Now

If you’re not satisfied with the social media results you’re getting, Beyond Your Side Hustle offers this training via email.

Find out more about Beyond Your Side Hustle here:

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Brett’s LinkedIn

If you enjoyed what you heard in this episode, please take a moment to subscribe, rate, and review this podcast on your favorite player. Each episode is available on its own post, with the entire catalog here. It’s available on Apple PodcastsGoogle PodcastsSpotify, or your favorite podcast catcher. We listen to this show and our favorites on Castbox. It’s hosted by Podbean. We appreciate your attention, and we can’t wait to have you back for the next episode. 

Be a Guest on Hustleburg

If you have any questions you’d like to have answered on an upcoming Q&A episode, please take a moment to visit beyondyoursidehustle.com/podcastquestion and ask there. If you’re a St. Pete businessperson who’d like to sit down for an interview, please reach out to us here

Top Books for the Budding Entrepreneur

We’re frequently asked, “What are some of the top books for the budding entrepreneur?” As such, here are our recommendations for someone ready to go beyond their hustle:

Start With Why by Simon Sinek

We highly recommend beginning with Simon Sinek’s Start With Why, and we say that you should read that before anything else in the business management or leadership space. Being able to answer the “Why?” question makes so many of your decisions and helps you to define the actions that you will take. This book really lays out the case for how important that question really is.

As you’ve heard in every Hustleburg interview, I ask why someone does what they do. It’s an imperative question that will define your purpose, mission, and ultimately your business.

Building a Story Brand by Donald Miller

The next thing that we recommend you read would be Donald Miller’s Building a Story Brand. It’s very much a must-read early on in your entrepreneurial journey, because it details how you tell the story of who you are what you do and how you’ll help your customer. When coupled with Start With Why, you see how to align your words with your mission and vision when you talk about your business and why you do it. Also, as you hang around us more this will make a lot more sense, but it also details why you should be the Genie, rather than Aladdin.

How to Win Friends and Influence People by Dale Carnegie

This book is one that everyone should read, but ESPECIALLY budding entrepreneurs, because a lot of people actually do need to heed the advice within. Dale Carnegie’s How to Win Friends and Influence People should definitely be read early on in the entrepreneurial journey. The book provides a literal guide for interacting with others and you would be surprised how many people fail at that despite having been in business for years. Even those seen as successful really do not do a good job of interacting with others.

The Power of Moments by Chip & Dan Heath

While these are in no particular order of importance, Chip and Dan Heath’s The Power of Moments should probably be read earlier than others. This is especially the case for entrepreneurs in the service industry or with heavy and direct customer contact.

This book offers insight into some of the most powerful inspiration for creating an amazing experience for those you serve. We frequently say that marketing may get people in the door, but delighting them will keep them coming back. What you do and how you do it is essentially re-marketing your brand to your existing customers. Delighting them when they interact with you is essentially an extension of your marketing program, and it keeps them coming back and evangelizing about what you do and how you delighted them.

Good to Great by Jim Collins

This classic business study book definitely has to be on every entrepreneur’s reading list. In Good to Great, Jim Collins and his team share the stories and data about some of the best companies in history and how they became great. It even compares how they became great over peers of the time, how they became great over their competitors, and it ties together a lot of the takeaways from the other books on this list.

Listen to this list (and to hear the top podcasts for a budding entrepreneur) as part of the Hustleburg podcast by clicking here.

If you clicked any of the Amazon links for the books listed above, you likely saw they were AmazonSmile links for charity. We love Survivor’s Rupert Boneham and all he does for his community with Rupert’s Kids.


Do What You Say You’ll Do

Carl Jung is quoted as saying, “You are what you do, not what you say you’ll do.”

What you do, or don’t do, is the foundation of your reputation to others. We’ve all heard that someone’s reputation precedes them, and a reputation can often tell others more about you than any words you may communicate. Shouldn’t you be a shining example for who and what we are?

Credibility

When we can’t live up to doing what we say we will do, we lose our credibility. It’s like putting a question mark at the end of every promise we make and every position we take. Would you really want to take a chance on losing that trust? We have many other things to overcome without having to rebuild credibility.

So, how can we make sure we live up to our reputation?

Reputation

First, don’t take on too much. Often, we see a void and we step up to fill it. As a former leader in the service industry, I realize that we often over promise and under deliver, but if we flip that, we can make sure we meet our commitments by setting reasonable expectations and wowing with our results. Switch to an “underpromise, overdeliver” approach and see the results of keeping things under control.

Next, honestly evaluate the level of effort or time necessary to do a good job meeting the commitments you make. Something may seem to be quick or easy on the surface, but it can really bite you when it’s more complex than you first thought. Being honest about what it will take, along with not taking on too much will help you to do what you say you’ll do.

Explain, Don’t Excuse

Finally, when you can’t make things happen on the timeline you’ve set, make sure you offer explanations, not excuses. Excuses are flimsy, and the real reason is often the better route, especially if it’s humbling.

Are you ready to do what you way you’ll do?