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Three Weeks to Ideal Engagement on Any Social Media Platform – Week One

Are you ready to increase the engagement of your brand or business online? Or are you ready to start a new outlet for it? This is a single-platform engagement plan, so don’t worry about other platforms yet.

Why Only One Platform?

We start this reboot or the kickoff for your engagement implementation on a single platform for two reasons:

Changing your mindset and starting new activity on one platform will take a concerted effort to use the platform differently. At first, the learning, but more so the implementation, curve will be steep. We are changing behavior here, and it won’t be easy at first.
It will take a lot more effort to participate in the conversation that is social media than you’ve done before. You will have to find time, efficiency, and dedication to get it done on a single platform. Can you imagine if you started all this extra work on the five platforms where you have a presence at once?

Week One – Fixing Your Feed

First things first.

Stop posting content on this platform. That sounds crazy right now, but it will make sense.

Doing things as you had always done them wasn’t working for you, so ceasing that content creation and posting will improve your listening and context while we are overhauling how you engage on social media. You were not adding value to enough people to keep it up, so, for the re-boot, no new content created or posted. Period.

To begin, we have to fix the feed that the platform presents to you by shocking the algorithm. Much like we outlined when we sought to change the content before you on a platform because it wasn’t what you wanted to see or stressed you out, we need to fix the feed of the platform.

Out With the Useless, In With the Valuable

On the first day of Week 1, go through your connections, friends, pages, accounts, groups, and hashtags to UNFOLLOW/UNFRIEND/DISCONNECT all the users of the platform that don’t add value for you. You should also consider if the value they add for you is within “The Five,” the five areas of focus for your content creation. By getting rid of the creators that don’t add value for your experience in the areas where you need to focus, you will let them crowd out the content you need to see and fall back into doing things the way you’ve always done them.

Now that you’ve pruned all the useless and valueless from your feed, explore the connections from those that do add value to you. Take time to look at their content, join relevant groups, or add certain hashtags to the content you consume that will add value to you, specifically in the five areas of focus you have. Doing this will give you an immediate win in controlling what content is served to you. Every platform programs their algorithm to give you more of what you just indicated that you wanted to see. They want you to see that newly-added content, because you will act like a child with their newest toy, ignoring all the ones you have to focus on the fresh one that you now have.

This process to tailor the sources of content you’re served will take a while, but get it done on the first day of this endeavor. This drastic change in how you connect with the platform will get rid of the dead weight and add new and valuable creators, telling Facebook, Twitter, Instagram, TikTok, YouTube, or LinkedIn that you need to see THIS content that is now relevant to you.

The rest of the first week gets way easier for you, and you should invest the time of the remaining six days to help the platform really understand you by completing a solitary action repeatedly.

“Like” Posts

Indicate an interest in the creators that show up in the “new” content you see by simply tapping or clicking “like” on the posts that give you even the slightest bit of value.

Simply “like” them. Don’t leave any comments, reply to them, or even react. Just a simple “Thumbs up” for Facebook, LinkedIn, or YouTube and a heart for Instagram, TikTok, and Twitter to let the platform know what kind of content you value. Perform this activity with an emphasis on valuable content in “The Five.” Instead of focusing on seeking out new connections, take the time to consume A LOT of content and force the algorithm to understand the “new you.”

Let’s Start Week 2, Shall We?

Top Podcasts for the Budding Entrepreneur

It may seem like self-development in business and entrepreneurship means a lot of reading, but there is a world of podcasts that we consume. Here are our recommendations of the top podcasts for the budding entrepreneur:

Akimbo: A Podcast by Seth Godin

On Tuesday mornings, we’re probably looking most forward to Akimbo: A Podcast by Seth Godin it gives you a marketer’s view of how we can act to change the culture. We’re not just talking about the culture at large, but the culture specifically around what we do, the culture around the people that we serve, and the community that we are. Every week, when Akimbo comes out, it is it definitely goes to the top of the queue. There is just something amazing about how Seth Godin can look at something and talk about it in an engaging way.

EntreLeadership Podcast

The EntreLeadership podcast offers you some of the top minds in business. Formerly hosted by Ken Coleman, and now hosted by Alex Judd, it’s primarily an interview podcast based around the leadership philosophy that Dave Ramsey used to build his entire business network. That philosophy governs all of the things that Ramsey Solutions does, and they do a fantastic job providing some amazing resources for small business leaders. In addition to the podcast, they’ve built a community that serves small businesses, often giving away excellent resources completely for free to podcast listeners. This podcast publishes weekly on Mondays, which makes for a great start to the week.

HBR IdeaCast

The Harvard Business Review’s IdeaCast publishes on Tuesdays and offers listeners an opportunity to hear about emerging trends in business. The really cool part about the IdeaCast is that you get to experience the best interviews from each of their magazine’s issues in full when listening, rather than what they’ve pared down for the article they sought to publish in that month’s issue. The full-fledged interview, between one of the two hosts, both senior editors for Harvard Business Review, and the business or thought leader, provides you with a lot of data and findings surrounding what’s happening in business today. It’s terrific to hear from the study researchers and professors about the things that they’ve learned and share.

The John Maxwell Leadership Podcast

John Maxwell has written many books on the subject of leadership, and it’s amazing that none of them made the top books article, but we wanted to keep things solely focused on small business. The John Maxwell Leadership Podcast gives you lessons, insights, and candid conversations about how to be a leader. When your business grows beyond “solopreneur” status, you’re going to need to be able to lead your team. The podcast takes a deeper dive into the lessons he’s written about and Mark Cole, Jason Brooks, and John himself discuss how you can bring those ideas to work in your own life. Regular episodes publish on Wednesday, and the occasional “candid conversations” usually appear in their feed on Fridays.

The GaryVee Audio Experience

This daily podcast is the absolute holy grail of marketing knowledge. You’ll hear me frequently talk about looking for attention, and this is where that idea came from. The GaryVee Audio Experience is a daily dose of drinking from the fire hose of marketing. At first, I didn’t like Gary Vaynerchuk. His larger than life personality and style turned me off, but I listened beyond that first impression. As part of panels, on other podcasts and as part of other programs, the fact that he really understands what we’re all looking for in business, and that is the attention for our brand. We’re looking for the attention necessary to sell what we sell and to do what we do. The audio experience is a variety of different ways for you to consume that, whether it’s a keynote and Q&A that he has given, an interview that he’s done for radio or television and had the audio stripped, or his sage advice in conversations with celebrities and up-and-comers, it is an awesome documenting of the process. In it, you get to see an aspect of what he does in a way that is is very useful and very educational for every businessperson.

Would you rather read? Check out this article detailing our favorite books for budding entrepreneurs.

As we’ve shared on Hustleburg, we love Castbox as a podcast listening app, and the image above is a screenshot of my favorite podcasts in that app.

Are You Too Focused on “Positive” Feedback Online?

All for the ‘Gram!

(The video below is NSFW/K due to language)

If you watched the video above or listened to Arizona Zervas’ “Roxanne,” you heard at the very beginning that he does things only for Instagram, because of who loves “the ‘Gram.”

Arizona is not alone. There are countless social media users who post strictly for the positive affirmation they receive in response to the things they post. There are some fitness gurus that post selfies to show off their best physical assets, knowing that the “after” means more likes on an image than the process that led there. Others will post cute photos of their children and pets to receive the good feelings that come with the likes.

When they post other types of content on their accounts, the internet “love” just doesn’t arrive in the same way. Their followers take notice of the less popular posts and don’t interact, yet jump on the bandwagon when a post appears to be doing well.

“Likes” Are Seductive

As a content creator, the pull of positive “feedback” is strong. It FEELS good to have your community giving you a like. Here’s why you don’t want the like for the rush it gives you:

The real feelings of your audience lie in what they have to say in the comments. It’s easy to tap, while it takes more effort to form a real thought and share it with you.
Social media is about being social, and a like isn’t as social as the conversation your post should generate. You should want to start those conversations about you and your brand, as you’ll truly engage the raving fans in your community.
You are more likely to fall into the trap of posting for the “likes,” rather than sharing your real, authentic self and brand. You become a slave to those likes, posting puppies or showing skin, rather than sharing what you actually want to say.

This is an opportunity for you to stand out from what everyone else does. It’s your chance to zig when they zag. You can use that differing approach to find your tribe, aka the people who really understand and relate to you.

Find Your Tribe & Engage

When you find and engage your tribe, your raving fans, or whatever you want to call the community who actually supports you, their attention is more valuable than those outside it. We seek that attention, remember?

The community you build is filled with the people who support you. Their love for what you do and the value you add to their lives will attract more people like them to you. Seth Godin calls this the smallest viable audience, and they will be an extension of you… An evangelist of your brand. Doesn’t that sound more valuable than a bunch of likes on a post?

Straight to Marriage?

Take a moment to imagine that you just meet someone for the first time. Would you ask a girl (or a guy) to marry you right away? Without so much as a conversation? Or getting to know one another? That sounds a bit silly, doesn’t it?

Of course, it does!

First Meeting

When you first meet with the intent of seeking a relationship, you are focused on listening to have enough information to ask him or her to join you for coffee or drinks. At drinks, you get to know him or her better by listening to what he or she is comfortable sharing and learning about her. That date gives you an idea of whether or not you will move on to dinner, a concert, or a hike for a second date. The whole point of the first date is to figure out if there will be a second. You spend your time together on that second date learning and thinking about how compatible you might be.

Are you compatible? That second date might lead to a third and so on.

When you post content online that goes straight for a sale, without an introduction, getting to know your community, or building a relationship, you are basically doing the same thing as proposing at your first meeting. While the internet is an amazing thing, it can’t build trust or help solve the problems of your customers without creating a relationship. Without context or having done anything to foster a relationship, how can you be ready to ask already?

So much content online cuts out listening, learning, and context, zooming past a first conversation, let alone a first date, straight to marriage. If you attended a party where someone stood alone at a party, shouting, “Come buy a refrigerator from me!” over and over at the partygoers socializing and interacting like normal people, would you think about buying a fridge from him or her?

Here’s how to avoid being “that guy” at the party that is the internet:

Dating

First, you listen. You listen to the customers you want to “date.” They will tell you what they need and the problems they struggle with, giving you a glimpse at how you can guide them to the solution, even if it isn’t a solution you primarily offer.

They will also let you know if and how you can even help. If you can offer something in response that’s valuable due to your expertise, even if their needs and the problems they face aren’t primarily the ones you help solve, you can show your eagerness to help. If the problems they face or their needs they have don’t line up with your expertise yet, you know to wait for a better time, because they just aren’t ready for “the relationship” with you.

Listening is imperative early on, and you can’t do it if you’re too busy talking.

Next, when you can offer something of value, you need to respond in context to what they’ve told you they need. It does neither of you any good to respond to what they’ve said with something that doesn’t address their needs or the problems they face.

Responding to someone who needs something other than what you offer with repeated broadcasts of your generic message to buy from you does neither of you any good. They will simply walk away, and you’ve lost their attention because talking to you is like talking to a recording of what you want from them.

Finally, your conversation is about adding value to their lives. When you add value, you have their attention. You’re building your brand, and you need them committed for the long-term, not just some short-term sales goal. When you build for brand, you will be the culmination of the value you’ve added to their lives. When you chase the short-term, you’re only as good as the last time you hit your sales goal.

Marriage, Not a Hook-Up

By looking beyond the short-term at a single sale (that you weren’t likely to get anyway) and building a reputation of adding value to those you interact with, you’ll build a long-lasting relationship. That relationship will be centered on your reputation as someone helpful, and who adds value.

Doesn’t that sound like someone you’d like to buy from?

There’s No Such Thing As Too Much Content

Believe it or not, there is no such thing as too much content in an age where server space gets cheaper by the nanosecond. You simply CANNOT post too much.

Today, there are no longer only three TV networks, a handful of local radio stations, or hundreds of gatekeepers like talent agents and managers preventing you from being “overexposed.” Instead, there is a constant barrage of apps on our phones, on-demand video and audio streaming for every possible genre and niche, and a new advertising medium every minute vying for your attention.

It’s Not Too Much

When you’re really putting out content, an amount you think is way too much, your most passionate supporter (probably Mom) can’t keep up with everything happening in your business’s social media life. Your marketing efforts should be aimed to seek attention from those most likely to patron your business, by posting as much and as frequently as possible.

Here come the caveats!

You can’t post just anything to “create” content. Junk is still junk, and your audience, current and future, will leave if they aren’t finding value. With their departure goes their attention.
You can’t go too far “outside your lane.” Your community expects you to stick to areas you’re the expert in. That’s why you are sharing, and that’s why they are paying attention. When you spend too much time outside your expertise, there goes their attention.
You can’t be anyone else. You aren’t as funny as Ellen DeGeneres or Aziz Ansari, so don’t try to be a stand-up comedian. You don’t act as well as Meryl Streep or Bradley Cooper, so don’t act as if you are. Be you.

Your content needs to stay relevant to your brand, important to the community you serve, and authentically “you.” If it isn’t, the attention you crave for your brand will disappear.

Don’t Chase an Algorithm, Add Value

Don’t worry about the mythology of the algorithm controlling who sees what you post. You won’t figure out the algorithm of each platform you use, and if you do, it’ll change. You may have a good idea of which pieces of content will resonate with your community, but you will frequently be surprised by what does and doesn’t “go viral.”

Social media is the ultimate meritocracy. The platforms need traffic to keep advertisers happy and spending money on those ads. If your content is good, they will keep showing it to keep the attention on their app or their site. If your posts aren’t being seen, it’s because your content stinks.

Yeah, I said it. Your. Content. Stinks.

It stinks to the community-at-large, because they aren’t engaging with it. No matter what happens with the magic of the algorithm, good content continues to win. Good content keeps being shared. Good content keeps attention on that app or site.

Think about it. What happens when you go through your feed? If you aren’t getting content worth your time, you keep scrolling. If you continue not to get value, you’ll eventually go away. Thus, for their own survival, the platforms have to show the good stuff.

Now that you know that there is no such thing as “too much,” when are YOU going to start putting out all the content that will add value to your community?